Privacy Policy

Last Updated: September 29, 2025

NancyObeauty LLC (“Nancy O Beauty,” “we,” “our,” “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, use our booking systems, purchase services, participate in training, or use our software solutions (including any white-label CRM, booking, or marketing platforms provided by us).

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Scope

This Policy applies to all NancyObeauty LLC-operated websites, including:

• nancyobeauty.com

• padmaaesthetics.com

• Any related landing pages, training platforms, or booking portals.

It also applies to communications via email, SMS, WhatsApp, and automated messaging systems associated with our Services.

2. Definitions

• Personal Data: Any information that identifies or could reasonably identify an individual (e.g., name, email, phone number, payment details, appointment history).

• Processing: Any operation performed on Personal Data, including collection, storage, use, transfer, or deletion.

• Controller: NancyObeauty LLC, which determines the purposes and means of processing Personal Data.

• Third-Party Processors: Service providers who process data on our behalf (e.g., payment processors, booking platforms, CRM providers).

3. Information We Collect

A. Information You Provide Directly

• Name, email address, phone number, and billing information

• Appointment or booking details (service type, date/time, stylist/trainer)

• Data entered into booking forms, training registrations, or software accounts

• Communications with us by email, phone, WhatsApp, or social media

B. Information Collected Automatically

• IP address, browser type, device, operating system, and referring URLs

• Cookies, pixels, and analytics tools (e.g., Google Analytics and Meta Pixel)

• Activity data on our websites and booking portals

C. Training & SaaS Data

• Data submitted when enrolling in training courses

• Account data from white-label CRM or marketing tools

• Contacts, campaigns, and messages entered into those systems

D. Sensitive Data

• Limited health-related information (e.g., allergies, skin conditions) may be collected for beauty services to ensure safe treatment.

4. How We Use Your Information

We process your Personal Data to:

• Manage and confirm bookings

• Process payments and deposits

• Send appointment reminders, updates, and follow-ups

• Provide access to training programs and online materials

• Deliver and maintain SaaS/CRM tools

• Communicate promotions, offers, or educational content (if opted-in)

• Analyze site performance and user experience

• Comply with legal and financial obligations

Some communications may be sent through automated systems, autodialers, or prerecorded messages to enhance efficiency and customer service.

5. Legal Basis for Processing (for EU/EEA Users)

We process data under:

• Consent (Article 6(1)(a) GDPR)

• Contract Performance (Article 6(1)(b) GDPR)

• Legitimate Interests (Article 6(1)(f) GDPR) such as service improvement and marketing

• Legal Obligations (Article 6(1)(c) GDPR)

6. Sharing of Information

We may share your information with:

• Booking & CRM Providers: For scheduling, confirmations, marketing, and recordkeeping (e.g., GoHighLevel, Twilio)

• Payment Processors: For deposits and transaction management

• Hosting & IT Providers: For secure storage, backups, and maintenance

• Analytics & Marketing Platforms: Such as Google or Meta, for site and campaign optimization

• Legal Authorities: When required by law

• Business Transfers: If NancyObeauty LLC merges, sells, or restructures

We do not sell your Personal Data.

7. International Transfers

If you are outside the United States, your data may be transferred to and processed in the U.S. or other jurisdictions where our providers operate.
We implement appropriate safeguards consistent with applicable law (e.g., Standard Contractual Clauses under GDPR).

8. Data Retention

We retain Personal Data only as long as necessary for the purposes described:

• Booking and service records: Up to 7 years (for legal/accounting compliance)

• Marketing data: Until you opt out

• SaaS/CRM accounts: Until terminated or in accordance with contract terms

• Training records: As long as needed for certification, support, or compliance

9. Cookies and Tracking

We use cookies, pixels, and analytics technologies to:

• Remember your preferences

• Measure and improve website performance

• Support marketing and ad campaigns

You can manage or disable cookies in your browser settings, but some site features may not function properly without them.

10. SMS, WhatsApp, and Email Communications

By submitting your contact information, you agree that we may contact you via SMS, WhatsApp, and email for appointment reminders, updates, and promotions.

• Message and data rates may apply.

• You can opt out at any time by replying STOP (SMS/WhatsApp) or using the unsubscribe link in emails.

• Reply HELP for assistance.

11. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect or process data from minors.

12. Security

We use administrative, technical, and physical safeguards to protect Personal Data from unauthorized access, alteration, or disclosure.
However, no online platform can guarantee 100% security.

13. Data Breach Procedures

In the event of a data breach involving Personal Data, we will notify affected users and relevant authorities in accordance with applicable laws (e.g., GDPR, CCPA).

14. Your Rights

Depending on your location, you may have the right to:

• Access the data we hold about you

• Correct inaccurate information

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Request a copy of your data (data portability)

• Withdraw consent

• File a complaint with your local supervisory authority

Requests can be sent to contact@nancyobeauty.com.

15. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal data we collect and how it’s used

• Request deletion of your data

• Opt out of the sale or sharing of personal data (we do not sell data)

• Receive equal service even if you exercise your rights

16. External Links

Our websites and landing pages may contain links to third-party sites. We are not responsible for their content or privacy practices.

17. Updates to This Policy

We may update this Policy periodically. Any updates will be posted at
nancyobeauty.com/privacy-policy with the revised date.

18. Contact Us

If you have questions or wish to exercise your privacy rights, please contact us:

NancyObeauty LLC
Email: contact@nancyobeauty.com
Phone: 619-363-1196
Website: www.nancyobeauty.com